Technical Data Regional Support Analyst
Airbus · Herndon, Virginia, US
Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an...
Job description
Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com - Notice: Know Your Rights: Workplace Discrimination is Illegal - Notice: Pay Transparency Nondiscrimination (English) - Aviso: Transparencia en el Pago No Discriminación (Spanish) Job Description: Job Summary: The jobholder is responsible for actively promoting to the USA, Canada, Latin America regions Customers the Airbus initiatives to enhance the access, usage and support of Airbus Technical Data deliverables. The jobholder is responsible for providing to Customers first line support on Maintenance & Engineering Technical Data to obtain/maintain a high level of customer satisfaction. This includes familiarization/ training to ensure efficient use of the Technical Data by Customers. The jobholder is responsible for acquiring customers' feedback on Airbus Technical Data products, support and services in order to identify issues and/or subjects for continuous improvements . Primary Responsibilities: Customer and internal communication Ensure...