Customer Service Specialist-PVO

Job description

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. Job Description: Are you a natural problem solver with experience helping people and experience navigating complex challenges? At Experian, we're looking for a Customer Care Specialist-Personal Visit Office who excels in an evolving environment and is ready to contribute You won't just answer questions, you'll be a trusted advisor, a compliance champion. You'll work with teams to resolve escalated issues, interpret consumer disputes, and deliver world-class service. You will work onsite and report to the Customer Care Manager Main Responsibilities: - Resolve complex and escalated customer inquiries with accuracy face-to-face. - Provide expert-level support for Experian's credit-related services and compliance processes. - Ensure all customer interactions meet regulatory and inter...