Loan Counseling Assistant

Job description

Description COME JOIN OUR TEAM!: We are seeking a dedicated and compassionate Loan Counseling Assistant to join our Loan Servicing team. In this role, you will support Loan Counselors and work closely with borrowers who are past due on their mortgage payments. You will play a key role in reviewing loan assistance applications, ensuring completeness, and helping borrowers move toward solutions that allow them to remain in their homes. If you are detail-oriented, organized, and passionate about helping others, we encourage you to apply. Key Responsibilities: At our organization, we are dedicated to improving lives and strengthening Idaho communities. We believe that housing opportunities, self-sufficiency, and economic development are the pillars of progress. Join us and be part of a professional and mission-driven organization that makes a meaningful impact on the lives of Idahoans. - Review loan modification and assistance applications for completeness and accuracy - Communicate with borrowers and Loan Counselors regarding application status and next steps - Assist with delinquency resolution through borrower support and collection efforts - Prepare and follow up on loss mitigation...