Business Office Manager

Job description

Job Summary The Manager, Business Office supports the Director, Business Office in overseeing the daily operations and strategic management of accounts receivables processes. This role is responsible for supervising multiple aspects of business office functions, including billing, collections, payment processing, customer service, and denial management. The Manager ensures compliance with regulatory requirements, payer contracts, and organizational policies while driving efficiency and quality in operations. The position also fosters a patient-focused and collaborative business office environment to support the financial performance of the facility. Essential Functions: - Directs day-to-day operations of business office functions, ensuring billing, collections, payment posting, customer service, and denial resolution are accurate, timely, and compliant. - Oversees accounts receivable management, monitoring payer contracts, cash flow, write-offs, and denial trends to support financial performance. - Collaborates with clinical and administrative departments to ensure billing accuracy and promote patient-friendly billing practices. - Evaluates and improves workflow processes to enhanc...