Voice Customer Care Energic Adviser @ING Bank

Job description

Mission As a Voice Customer Care Energic Adviser , you will be the first point of contact for customers who need support and clarity in their banking interactions. In this entry‑level role, you’ll learn how banking products and processes work in practice while helping both individual and business clients with accurate information and tailored solutions. Through hands‑on experience, you’ll develop strong communication, empathy, and problem‑solving skills, contribute to positive customer experiences, and play an active role in building trust and long‑term customer loyalty. About the team: You’ll join our Contact Center team, an energetic and supportive group of people who work closely together and help each other succeed every day. Collaboration, openness, and a positive mindset are at the heart of how the team operates. The team handles a wide range of customer interactions and works alongside colleagues from different areas of the bank to ensure a consistent and high‑quality customer experience. You’ll be encouraged to ask questions, share ideas, and learn from experienced teammates, while continuously developing your skills in a hands‑on, team‑oriented environment. Your day‑to‑day...