Supervisor, Claims Operations

Job description

Job DetailsJob Location: Allied Benefit Systems - CHICAGO, IL 60606Position Type: Full TimeSalary Range: $60,000.00 - $65,000.00 SalaryJob Category: ClaimsPOSITION SUMMARY The Claims Operations Supervisor will be responsible for various facets of the Clerical, Prompt Pay and Disability departments, including inventory management of responsible departments. Provide guidance and direction to team members, as well as implement workflows, as needed. Primary contact for handling and prioritizing any questions and issues from other departments and is responsible for staff management including training, development, coaching, quarterly and annual reviews. ESSENTIAL FUNCTIONS: Lead employees to meet department expectations for productivity, quality, and goal accomplishment. Work closely with Manager to provide staff continued training and coaching initiatives. Conduct one on one coaching and development sessions with team, collaborate with Manager on any areas of development. Efficient and effective inventory management. Identify ways to streamline and improve efficiency of workflows to ensure quality standards are not compromised and best practices are utilized. Work with department Manag...