Dispatcher
First Student · Hicksville, New York, US
At First Student, our Dispatchers are a constant reflection of our companys commitment to safety and customer service. The Dispatcher is responsible for disp...
Job description
At First Student, our Dispatchers are a constant reflection of our companys commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line. At First Student, we are proud to offer: $27.41/hr Tremendous Career Advancement Opportunities due to a strong presence across North America Positive and rewarding work environment Dispatcher Responsibilities: - Oversees all routes and scheduling of buses - Counsels and coaches drivers and monitors - Handles heavy phone and radio traffic - Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager - Serves as primary communication liaison with major contracted customer - May handle charter reservations, billing, or driver payroll - Provides solutions to drop-off and pick-up problems - Handle back-up driver duties or perform miscellaneous clerical duties as needed - Completes assignment of special projects - Assists with supervision of day-to-day operations Dispatcher Experience and Skills Required: Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authoriz...